We collect information you provide directly (name, phone, email, Aadhaar/PAN for KYC), information generated through use of the Platform (auction history, inspection records, transaction data), and technical data (IP address, browser type, device information, cookies).
KYC documents (Aadhaar, PAN, driving licence) are used solely for identity verification. We use government-approved verification services. KYC data is stored with AES-256 encryption and is never shared with third parties except as required by law or for fraud prevention.
We do not sell your personal data. We may share data with:
Transaction records and KYC data are retained for 7 years to comply with financial regulations. You may request deletion of non-essential personal data by contacting us at support@carfriend.in. KYC and transaction records cannot be deleted due to regulatory requirements.
We implement industry-standard security measures including TLS encryption in transit, AES-256 at rest, regular security audits, and access controls. However, no system is completely secure — please protect your credentials and report any suspected breach immediately.
We use cookies as described in our Cookie Policy.
Under applicable Indian data protection law, you have the right to access, correct, or request deletion of your personal data (subject to legal retention requirements). To exercise these rights, contact support@carfriend.in.
The Platform is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has provided us data, contact us for immediate deletion.
We will notify you of material changes to this Policy via email or a prominent Platform notice at least 7 days before the change takes effect.
Questions about this policy? Contact us at support@carfriend.in or call +91 95371 85783.